Spent the whole morning trying to figure out what was causing Error Code 772: “The remote computer’s network hardware is incompatible with the type of call requested” whenever I was trying to connect to a broadband Internet connection.

I tried to make sure it was not my ISP so I borrowed a laptop, made a connection to the ISP using that laptop, and lo and behold, everything was going well. So the issue was with the desktop. “Always try a known good part to try and isolate the issue.” 

So I had to figure out if it was a hardware or software issue. I tried researching the code on the Internet. Some advised using netsh on the command line. Others were discussing a DUN error 772, but I was using a DSL connection. The thought of malware, spyware or a virus messing up with the desktop system crossed my mind. But going through all that was just a long process. I decided to look for a quicker solution.

Then I remembered that the other day, other users of the desktop complained that they could not start up the computer for some reason. Faulty hardware perhaps, there was no one with a spare LAN card I could borrow from. So off to the computer shop I went. The price of the NIC was a small amount to pay compared with satisfying my curiosity.

Finally got home, plugged in the NIC, and tested the connection. That’s how I was able to blog this post. All is well with the world again … for now. A day is truly rewarding if all one’s hardwork pays off. Time to celebrate with some Coffee Crumble Ice Cream!