Our company has started implementing a “Project Dashboard” template. I would define this as a list of projects indicating their overall and detailed status. Some of the details would include whether or not the project is on-time, within budget and meeting target milestones.
Information, if untimely, is useless. Top management uses the information from the Dashboard to act or react, but if some issues are reported late, then there is a risk that that problem will have dire consequences. Projects then become difficult to manage or salvage.
The status being reported in a project also needs to be truthful. It might be great if a project appears ok in the Dashboard but when meetings are being held, and the project already turns out to be delayed, then the Dashboard failed to serve its purpose.
The Dashboard should not be a tool for finger pointing or bragging. Instead, project managers should see it as a tool for transparency and if one project is starting to bleed, it is an opportunity for more senior project managers to help out the juniors having problems. Risk prevention and minimization should be a collective effort.
And help does not always need to be announced with guns blazing and bands marching, stopping everything and holding a meeting to scrutinize every wrong turn the project has made. Sometimes, it comes in the form of a simple “lunch out” or coffee break with the project manager with a problem, exchanging ideas on how to resolve the problem, and encouraging that PM that he can resolve the existing issues. An assurance of confidence can lift a junior PM’s spirits in times when everything around him seems crashing down.
Hi, this post seems to be getting a lot of hits compared to my other ones. If you’ve learned anything from it or found it helpful, please don’t hesitate to leave a response. Thanks
By: nathanweisz on January 23, 2008
at 3:28 am
[...] this mean that I have to re-do the entire company projects dashboard?” was the first thought that entered my mind. There must have been reasons why my mentor [...]
By: Quantifiable Measurement « Nathan’s Soliloquy on February 4, 2008
at 8:27 am
[...] two blogs related to the concept of Project Monitoring, namely, Quantifiable Measurement and Company Projects Dashboard. Since that time, I have been thinking of items that should be measured. I [...]
By: Quantitative Dashboard Metrics « Nathan’s Soliloquy on February 12, 2008
at 9:54 am